Shipping policy
Shipping Policy
Christmas The Bully® is committed to providing fast and secure shipping for all orders placed on our website.
Order Preparation Time
Currently, our catalog includes decorative entrance plaques only.
- If the selected product is in stock, the order will be prepared and shipped on the first available business day following the confirmation of purchase.
- In case of any changes to the expected preparation time, the customer will be promptly informed via email.
The times indicated refer exclusively to order preparation and do not include any delivery time required by the courier.
Estimated Delivery Times
Once the order has been shipped, estimated delivery times are generally:
- Italy: 2–5 business days
- European Union countries: 3–8 business days
Delivery times are indicative and may vary depending on destination and courier.
Shipping
Shipping is free for:
- Italy
- European Union countries
Deliveries are carried out through selected and reliable courier services.
When available, customers will receive a tracking number via email to monitor their shipment.
Shipping Address
It is the customer's responsibility to ensure that the shipping address provided at the time of purchase is accurate and complete.
Christmas The Bully® is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Delivery Delays
Christmas The Bully® is not responsible for delays caused by circumstances beyond its control, such as:
- strikes
- adverse weather conditions
- courier logistical issues
- periods of high shipping volume, including holidays and seasonal promotions
Lost or Damaged Packages
If a package arrives damaged or is not delivered within a reasonable time frame, customers are invited to contact us promptly so that Christmas The Bully® can investigate the shipment with the courier.
Contact
For any information regarding shipping, customers may contact us using the details provided in the Contact Information section of the website.